Thursday, September 25, 2008

What the Heck is Ambient Awareness?

The NY Times Sunday Magazine on 8/21 had a fascinating article on the effects of online contact. - I'm so Totally, Digitally Close to You by Clive Thompson

“Social scientists have a name for this sort of incessant online contact. They call it “ambient awareness.” It is, they say, very much like being physically near someone and picking up on his mood through the little things he does... Facebook is no longer alone in offering this sort of interaction online. In the last year, there has been a boom in tools for “microblogging”: posting frequent tiny updates on what you’re doing. The phenomenon is quite different from what we normally think of as blogging, because a blog post is usually a written piece, sometimes quite long: a statement of opinion, a story, an analysis. But these new updates are something different. They’re far shorter, far more frequent and less carefully considered. One of the most popular new tools is Twitter, a Web site and messaging service that allows its two-million-plus users to broadcast to their friends haiku-length updates — limited to 140 characters, as brief as a mobile-phone text message — on what they’re doing.

So what does that mean to agencies like us that create branding and advertising in print and on line? We have to understand that the marketplace demands transparency. Gone are the days when anyone can make empty promises! Within a blink of the eye consumers will sniff it out and share it. It’s really a trust issue, and all companies need to take it very seriously. The article also relates it to when Americans lived in small towns and everyone knew their business. You know that one nosey neighbor who was on the phone in a heartbeat if hanky panky was going on, well now its on cyberspace for all! Welcome to a brave new world

Friday, September 5, 2008

The Non Profit Boot Camp, Passion Lives!

Recently I attended and volunteered at the Non Profit Boot Camp in Manhattan (an event sponsored by The Craig’s List Foundation). It was truly amazing with over 1,200 emerging and established community leaders in the non-profit world in attendance. Everyone seemed filled with boundless and contagious enthusiasm; it was remarkable how organized the chaos was.

Most of the attendees were young and idealistic, many just starting out in the non-profit arena, there to soak up as much knowledge as possible during a very long day. Others came with only a dream, hoping to learn from others how set up their own non-profit, each convinced their cause was unique. The event included a day of interesting workshops, keynotes and some great networking. The volunteer staff was terrific, smoothing over any issues that occurred throughout the day and the killer coffee and natural snacks supplied from vendors for free were an added plus especially for those sitting in the trade show section!

So what was my part besides taking a booth at the trade show and drinking some great coffee? For two hours I sat in a small room working one-on-one in twenty minute intervals with 5 different people who signed up to speak to me for help with branding and marketing (the sessions were organized and run by a great organization called Non-Profit Central NY/NJ with its CEO Sue Caruso Green at the helm). I began each session w/, "How can I help you?" and often just being a sounding board seemed to help. Sometimes my "EXPERTISE" was just coming up with a simple solution for them to consider. (after all how much can you learn in twenty minutes?) Nonetheless, I felt very valued, with many of them trying to grab an extra minute with me before the next person came in to take a seat, and each leaving with a heartfelt thank you. Something that doesn’t always happen with paying clients.

It was a long day, but a real breath of fresh air. As one client (a boomer-aged director of an arts organization) once told me "After years of having to raise funds for the pens we use it’s great to see the next generation still idealistic, willing to take the challenge head on!” As I read in a commentary in The Chronicle of Philanthropy, “Millennial (young 20’s) are passionate about causes and, according to the Corporation for National and Community Service, are volunteering in record numbers.” I like to think that as a baby boomer our idealistic generation started the conversation. GO millenials – now you can keep the conversation going and teach us all a thing or two!

Want to learn more go to: www.craigslistfoundation.org